Microsoft’s online gaming and digital media network, Xbox Live, experienced a massive outage Tuesday, and thousands of customers reported issues accessing it.
According to monitoring site Downdetector, user-reported Xbox Live difficulties began to surge at 2:15 p.m. ET Tuesday. At 2:25 p.m., the site had received over 23,000 outage reports, with more than three-fourths indicating login troubles. Some Xbox Live customers reported getting an error message indicating that the service was undergoing “scheduled maintenance.”
Xbox Live Goes Down In Nearly Seven-Hour Outage
Other Microsoft-operated services, such as Minecraft and the Microsoft Store, also received many user issue reports on Downdetector.
The official Xbox Support account on X stated at 2:55 p.m. ET, “We are aware that some users have been disconnected from Xbox Live. We are conducting an investigation!” The notice led visitors to the Xbox status page, which was later modified to indicate that a serious outage of the “Account & Profile” service was reported at 2:07 p.m. ET.
Xbox Live Goes Down In Nearly Seven-Hour Outage
“You may be unable to sign in to your Xbox profile, disconnected while signed in, or experiencing other related issues,” the statement on the Xbox status website read. “Features that require sign-in like most games, apps and social activity won’t be available.”
To play online games and access additional experiences on the Xbox console, Windows PC, and Xbox mobile apps, users must first create an Xbox Live account (which is free).
SOURCE – Variety
