Washington — In testimony to Congress, an executive from cybersecurity company CrowdStrike apologized for causing a global technological disruption this summer.
“We let our customers down,” said Adam Meyers, CrowdStrike’s threat intelligence division leader, at a hearing before a US House cybersecurity subcommittee on Tuesday.
CrowdStrike Executive Apologizes To Congress For July Global Tech Outage
CrowdStrike, based in Austin, Texas, has blamed a fault in an update for allowing its cybersecurity systems to send incorrect data to millions of customer PCs, causing a global tech outage in July that grounded flights, shut down TV broadcasts, and impacted banks, hospitals, and businesses.
CrowdStrike’s flawed software update brought down approximately 8.5 million PCs using Microsoft’s Windows operating system.
CrowdStrike Executive Apologizes To Congress For July Global Tech Outage
Meyers stated that he intended to “underscore that this was not a cyberattack” but rather the result of a defective “rapid-response content update” aimed at tackling emerging dangers. The corporation has since improved its content update methods, he stated.
SOURCE | AP