(VOR News) – There have been thousands of customers of Microsoft 365 who have reported problems with services such as Outlook, according to the findings of a study that was published on Saturday. The report provided insight into the issues that were brought up.
In a series of posts on the social network X, the company announced that it was initiating an investigation into the issue, which was affecting a wide variety of Microsoft 365 services.
Several Microsoft services were affected by the problem.
A further announcement made by the company was that it will be conducting an investigation. In addition to that, the business has announced that it will initiate the probe.
In addition to that, the investigation was being carried out simultaneously by the corporation. Consequently, the problem was having a negative impact on each and every one of these services. After receiving the posts.
Microsoft responded with the following statement:
“We have identified a potential cause of impact and have reverted the suspected code in order to alleviate impact.” On a company page that was specifically devoted to addressing issues that were associated with the office software applications offered by the company, these posts were made.
This page was created with the intention of addressing situations such as this one. The page was created with the intention of facilitating the discovery of answers to the issues that were taking place in every direction.
The firm issued a statement in the afternoon, claiming that its tracking indicated that “the majority of services that were affected are recovering from Microsoft following our change.” The statement was sent in response to feedback received from customers.
It was before the announcement that the corporation made that the comment was made. The statement was made in the afternoon, prior to the start of the day. The message indicates that the majority of services are making a significant amount of progress towards recovery. A further point that was brought up was this one.
Many individuals have already voiced their discontent with the fact that they are unable to access their Outlook email accounts on a variety of social networking platforms.
Many people have expressed their displeasure with Microsoft.
These individuals have turned to these specific places in order to express themselves since they are feeling frustrated.
The company known as Downdetector, which is in charge of monitoring outages, came upon hundreds of customer reports that had been made available to the general public.
Approximately four o’clock Eastern Standard Time was the time when the highest number of complaints regarding disruptions in Microsoft 365, notably Outlook, were received. Outlook continues to be the service failure that is reported the most frequently.
The outlook was the variable that was affected the most significantly out of all the others. Immediately after this, the number of reports continued to decrease until they reached their lowest point in historical records. At this point, they had reached the lowest point of their whole lives.
It was the lowest point in their history that they had ever reached. At that precise moment, a number of additional individuals started claiming that their connection had been restored, and they continued to do so. They stated that it had been brought back to its previous state.
Slack, a chat network, experienced an outage earlier this week, which prevented hundreds of users from utilising the service during that period of time. Nevertheless, the problem has been resolved entirely. There is an additional facet of the case that needs to be taken into consideration.
SOURCE: AP
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